From fortune 100 companies, to active duty roles and military deployments, Lois has spent over 20 years engaged in both supporting, developing and coaching talented humans as they work to advance their personal, professional and business goals. From working in client-facing roles at the world’s most-respected creative agencies, to advancing education through learning & development or through building the foundations of human resources practices in startups, Lois has maintained the importance of DEI and cultural fluency as a critical component & pathway to personal and business success. As the head of diversity, equity and inclusion (DEI) for Basis Technologies, Lois helps evolve workplace culture, enhance corporate infrastructure and engage employees to foster greater inclusion, representation, and equity in the digital media industry.

Lois has built a depth of expertise driving diversity and inclusivity at scaled and start-up organizations. Previously director of talent and inclusion at agency Highdive Advertising, Castillo established the agency’s HR organization and architected its practices for staffing, onboarding, training, and employee support. Prior to this role, Castillo held various positions at Leo Burnett, first with a multi-year career working with clients, and then transitioning into roles supporting employee professional development and growth. When promoted as Leo Burnett’s director of inclusion and engagement, she guided numerous aspects of its DEI strategy and goals. Before starting her professional career in the private sector, Castillo served in the U.S. Army for five years. She has multiple accreditations for inclusionary practices and employee development.